Promoters SJM and officials for the O2 in London have issued statements after fans who had bought tickets for last night’s Foo Fighters gig at the venue from secondary ticketing sites were denied entry.
The statement insists it was made clear beforehand that proof of ID would be required upon arrival, explaining that those who had, ‘bought tickets through our official box offices had to agree that they were buying named tickets prior to purchase’.
“This was not a ‘last minute’ decision but was clear from the outset,” SJM continued. “We did this to prevent tickets being re-sold at extortionate prices. The vast majority of fans understood and adhered to this.”
“As event organizers of last night’s concert, we implemented a policy from onsale to limit secondary reselling of tickets. The only official outlets were the venue box office and SEE Tickets and all purchasers were clearly informed that ID checks would be in place on entry.”
“Some ticket holders who arrived without ID or who had bought through secondary sites were unfortunately left disappointed,” a spokesperson for the O2 concured.